Be patient in the event of any inconvenience to yourself, such as building problems or unexpected complaints from guests.
Renting out your property to a third party, not just a vacation home property, is running a real estate business. When an inconvenient event occurs for the owner, the owner may take unreasonable anger out on the person in charge of the operation and management company. As a result, there is a risk that the owner may find himself or herself in an unfavorable situation in terms of subsequent operation and management.
In the case of owner-operated facilities, the owner will be in direct contact with the users. Depending on the owner's response, there is a risk that online reviews will be highly negative.
In many cases, it is best to avoid expressing complaints about users or the management company as much as possible.