It is about responding quickly to user inquiries about reservations. A high rate of prompt response to user communications is the key to getting more reservations. There is a lot of competition for vacation home property rentals with other properties, hotels, and other accommodations. Therefore, remember that users have numerous options other than your property to choose from when making a reservation.
If you take too long to reply to messages from users before they book, they will lose interest in your property and start sending messages to other hosts. If you can, try to reply as soon as possible after receiving a message from a user, and aim to reply within 24 hours at the latest.